Administrative Assistant ABA Job – Tucson, AZ

Why You'll Love This Job

The ABA Administrative Assistant performs complex clerical and administrative and family communication duties for assigned program(s) or project(s) under minimal supervision. Coordinates logistical and administrative aspects scheduling and meeting management. Performs primarily tasks of clerical and administrative nature to support the efficient operations of the clinic. Uses pre-determined guidelines to assist in decision-making. This position will work collaboratively with the Senior Operations Manager to deliver the highest quality ABA services to clients and support/resources for their families.

Responsibilities

Maintains consistent alignment with Axis for Autism’s mission of aligning technology with best-in-class diagnosticians and clinicians while providing unique customized ABA services around the individualized needs of each client and their family allowing parents to simply focus on their loved one.
Complies fully with all medical records and information privacy regulations, local, state, and federal.
Maintains primary focus upon work duties and results as well as client services needs with secondary focus on administrative tasks, while maintaining minimal distraction on achieving position goals by non-work-related responsibility and non-client service activities.
Provides highly effective and best practice treatment for clients on face-to-face basis.
Performs all work duties with a focus upon client needs and client family needs with the objective of life skills and life quality improvement on measurable basis.
Coordinates fully with other internal clinical professionals in the best interests of clients and their family members.
Performs routine and complex clerical and administrative tasks including word processing, copying, faxing, filing, answering and screening calls, writing and editing correspondence, and compiling and coordinating mailings. Creates, maintains, and updates records, databases, and files.
Effectively communicates with supervisors, other clinical professionals and client family members regarding client concerns, limitations, and treatment progress.
Presents a welcoming and highly interactive interpersonal style to all clients and family members in-person and by telephone.
Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.

Front desk management
- Delivery management
- Customer service to both clients and staff members
- Foot traffic (ex: parents or case managers with questions)
- Check-in clients and staff members

Inventory Management and Ordering for ABA clinic.
Staff Accountability
- Ensure non-billable tasks are executed by scheduled technicians.
- Maintain cleanliness and order in the physical space.
- Send and follow-up on non-converted notes.

Skills & Qualifications

High school diploma with further education preferred on administrative topics from an accredited university or educational institution.
Minimum of 1 to 2 years of general administrative experience within a highly professional environment that has included interacting with customers and professional staff on a highly organized and reliable basis.
Professional services scheduling experience is preferred.
Demonstrated ability to ensure adherence to ethical and legal compliance programs.
Excellent written and oral communication skills.
Proficient in the use of Microsoft Office including: Word, Power Point, Excel and Outlook.
Ability to manage multiple projects and priorities simultaneously.
Ability to work independently, pay attention to detail and meet established deadlines.
Demonstrated ability to relate to and work with diverse backgrounds, human capabilities and limitations, and cultures.
Interest in service to individuals with specialized and occasionally complex needs.

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